Our Shopify Retainer packages include comprehensive services such as design enhancements, development updates, strategic consulting, and ongoing support. This ensures your Shopify store remains visually appealing, functionally robust, and strategically positioned for growth.

Yes, our retainer packages are fully customizable. We understand that every business has unique needs, and we work closely with you to tailor our services to meet your specific requirements and goals.

Updates depend on the specific needs and goals of your store. Typically, we perform updates on a monthly basis, but the frequency can be adjusted based on your package and requirements.

Our support services include troubleshooting, bug fixes, performance optimization, and general Shopify assistance. We ensure that any issues are resolved promptly to keep your store running smoothly.

Yes, each retainer package includes a dedicated account manager who will be your primary point of contact. They will ensure seamless communication and coordination of all services provided under your retainer.

Our standard minimum commitment period for a Shopify Retainer package is month-to-month. Quarterly and yearly packages will allow us to effectively implement strategies and improvements to achieve meaningful results.

No, unused hours do not carry over to the next month. Each month, you are allocated a specific number of hours based on the retainer package. This policy ensures that we can effectively plan and prioritize our resources to deliver consistent, high-quality service every month. It also encourages the timely use of hours to maintain steady progress on your projects.

We measure success through key performance indicators (KPIs) such as sales growth, conversion rates, website traffic, and customer engagement metrics. Regular reports and review meetings will be conducted to assess performance and make necessary adjustments.